Notice of Privacy Practices (HIPAA Compliance)

Effective Date: 01/2025

Your Information. Your Rights. Our Responsibilities.

This Notice describes how your medical information may be used and disclosed, and how you can access it. Please review it carefully.

1. Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and our obligations to help you.

You have the right to:

  • Get a copy of your medical record
    You can ask to see or obtain a copy of your medical record. We will provide it electronically or by mail within 30 days of your request. Reasonable fees may apply.

  • Request a correction
    If you believe your record is inaccurate or incomplete, you can request a correction. We may deny your request, but we will notify you in writing within 60 days.

  • Request confidential communications
    You may ask us to contact you in a specific way (for example, at your home or office) or to send mail to a different address.

  • Request restrictions on use or disclosure
    You can ask us not to share certain health information. We will comply with your request unless disclosure is required by law or necessary for your care.

  • Obtain a list of disclosures
    You can ask for a list (accounting) of when and why your information was shared for the six years prior to your request.

  • Receive a copy of this Notice
    You can obtain a paper or digital copy of this Notice at any time.

  • Choose a representative
    If you have given someone medical power of attorney or are a legal guardian, that person can exercise your rights and make decisions about your information.

  • File a complaint
    If you believe your privacy rights have been violated, you can contact us or file a complaint with the U.S. Department of Health and Human Services (HHS). You will not be penalized or retaliated against for filing a complaint.

2. Your Choices

You may tell us your preferences regarding how we share information in certain situations, such as:

  • Sharing information with family members or friends involved in your care

  • Contacting you for appointment reminders or follow-up communications

If you are unable to communicate your preference, we may share information if it is believed to be in your best interest or required by law.

We will never use or share your information for:

  • Marketing purposes without your explicit written consent

  • Sale of your health information

3. Our Uses and Disclosures

We typically use or share your information in the following ways:

For Treatment

We use your information to provide, coordinate, or manage your medical care.
Example: A provider reviews your symptoms and prescribes treatment.

For Healthcare Operations

We may use information for administrative, training, and quality improvement purposes.
Example: Reviewing patient satisfaction or improving our services.

When Required by Law

We may share your information when required to do so by federal, state, or local law.

4. Cash-Pay Policy (No Insurance Billing)

Premier HealthCO is a cash-pay practice.
We do not bill insurance and do not submit claims to any insurance carrier, Medicare, or Medicaid.
You are responsible for payment in full at the time of service.

You may request an itemized invoice (superbill) for potential reimbursement from your insurance provider or HSA/FSA administrator. However, Premier HealthCO does not guarantee coverage, repayment, or reimbursement.

Because we do not contract with insurance companies, we will not disclose your health information to any insurance provider unless required by law or authorized by you in writing.

5. Additional Situations Where We May Use or Disclose Information

We may share your information when necessary for:

  • Public health reporting (for example, contagious disease notification)

  • Health oversight activities such as audits or investigations

  • Law enforcement or legal proceedings (subpoenas, court orders)

  • Coroners, medical examiners, and organ donation agencies (as required by law)

  • Research (only with appropriate authorization or oversight)

  • Preventing or reducing serious threats to health or safety

  • Workers’ compensation and occupational health reporting (if required)

6. Our Responsibilities

  • We are required by law to protect the privacy and security of your health information.

  • We must notify you promptly if a breach occurs that may compromise your privacy or security.

  • We must follow the duties and privacy practices described in this Notice.

  • We will not use or share your information other than as described here, unless you authorize us in writing. You may revoke authorization at any time.

7. Telehealth and Electronic Communication

If you receive care through telehealth, your information may be transmitted electronically using secure, encrypted platforms.
Premier HealthCO uses HIPAA-compliant technology that meets federal standards (45 CFR §164.312).
While we employ strict safeguards, you acknowledge that no electronic system is completely risk-free, and you consent to electronic communication for treatment, scheduling, and follow-up purposes.

8. Marketing, Fundraising, and Sale of Information

Premier HealthCO does not sell, rent, or trade your personal health information.
We may contact you to provide appointment reminders, updates about available services, or optional health information. You may opt out at any time.

9. Changes to This Notice

We may revise this Notice periodically. Updates will apply to all information we maintain.
The most current version will always be available upon request and updated on this website

The effective date at the top of this document indicates the most recent revision.

10. Contact Information

If you have questions or concerns about this Notice or wish to exercise your privacy rights, please contact:

Privacy Officer
Premier HealthCO
Email: pinfo@premierhealthco.com
Phone: (913)270-5388

Mailing Address:

11228 Switzer Road Suite 124 , Overland Park, Kansas 66227

You may also file a complaint directly with the:
U.S. Department of Health and Human Services, Office for Civil Rights (OCR)
200 Independence Avenue, SW
Washington, D.C. 20201
Phone: 1-800-368-1019
Website: www.hhs.gov/ocr/privacy/hipaa/complaints

We will not retaliate against you for filing a complaint.